STOP HUNGER Online Privacy Policy

STOP HUNGER builds strong, lasting relationships with its volunteers, partners, and donors, based on mutual trust: making sure that their personal data are safe and remain confidential is an absolute priority for STOP HUNGER.

STOP HUNGER complies with all French and European regulatory and legal provisions on the protection of personal data.

STOP HUNGER enforces a very strict privacy policy to guarantee protection of the personal data of those who use its websites and other applications:

  • Users remain in control of their own data. The data are processed in a transparent, confidential and secure manner.
  • STOP HUNGER is committed to a continuing quest to protect its users’ personal data in accordance with the Loi Informatique et Libertés [French Data Protection Act] of January 6, 1978 as amended (hereinafter the “DPA”) and the General (EU) Data Protection Regulation of April 27, 2016 (hereinafter the “GDPR”).



STOP HUNGER takes the protection of your personal data very seriously.

We developed this policy to inform you of the conditions under which we collect, process, use and protect your personal data. Please read it carefully to familiarize yourself with the categories of personal data that are subject to collection and processing, how we use these data and with whom we are likely to share it. This policy also describes your rights and how you can get in touch with us to exercise these rights or to ask us any questions you might have concerning the protection of your personal data.

This policy may be amended, supplemented or updated, in particular to comply with any legal, regulatory, case law or technical developments that may arise. However, your personal data will always be processed in accordance with the policy in force at the time of the data collection, unless a compulsory legal prescription determines otherwise and must be enforced retroactively.



The controller is: STOP HUNGER

Registered office : 255, quai de la Bataille de Stalingrad - 92130 Issy-les-Moulineaux – FRANCE



Personal data” : means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or to one or more factors specific to this person.
us” or “our” : STOP HUNGER (hereinafter “STOP HUNGER”),
you” : any website user/visitor.
Website” : the websites of STOP HUNGER available worldwide.



We will most likely collect your personal data directly (in particular via the data collection forms on our website) or indirectly (in particular via our service providers and/or technologies on our website).

We undertake to obtain your consent and/or to allow you to refuse the use of your data for certain purposes whenever necessary.



We may specifically collect and process the following types of personal data:

  • the information that you provide when filling in the forms on the website;
  • the information that you provide when making a donation.

When you fill out our contact form, we collect the following data:

  • first and last name;
  • e-mail address;
  • category of data subject (volunteer, partner, journalist, etc…).

When you fill out our donation page, we collect the following data:

  • first and last name;
  • e-mail address;
  • personal address;
  • donation amount.

Personal data identified by an asterisk in the data collection forms are compulsory as these are necessary to fulfill any request or donation placed. In the absence of this compulsory information, these transactions cannot be processed.



Purposes of processing

Legal basis

Data retention period



Respond to your requests, such as answering questions or requests for information, registering to a newsletter, or other contents.


Your consent.

3 years from the last contact with you.



Allow you to make a donation to STOP HUNGER:  personal data is collected to process the online donations, to manage the relationship with the donors and to issue donation receipts.


The management of the donation for you.


The compliance with tax regulation on issuance of donation receipts.

Data retention period required locally by tax regulations for donation purposes. 


Conduct surveys and gather statistics.


The legitimate interest of STOP HUNGER to improve our actions as a foundation.


3 years from the last contact with you.


Manage the relationship with our partners.


The legitimate interest of STOP HUNGER to improve our actions as a foundation.


5 years from the end of the partnership.

Any other purpose of which we will inform you, if applicable, when we collect your data.



We process your personal data as part of the performance and management of our contractual relationship with you, in our legitimate interest to improve the quality and operational excellence of the services we offer to you or in compliance with certain regulatory obligations.

Your personal data may also be processed based on your prior consent in the event that under certain circumstances, your consent would be requested.



The security and confidentiality of your personal data are of great importance to us. This is why we restrict access to your personal data only to members of our staff who need to have this information in order to process your orders or to provide the requested service.

We will not disclose your personal data to any unauthorized third parties. We may, however, share your personal data with entities within the Sodexo group and with authorized service providers (for example: technical service providers [hosting, maintenance], consultants, etc.) whom we may call upon for the purpose of providing our services. We do not authorize our service providers to use or disclose your data, except to the extent necessary to deliver the services on our behalf or to comply with legal obligations. Furthermore, we may share personal data concerning you (i) if the law or a legal procedure requires us to do so, (ii) in response to a request by public authorities or other officials or (iii) if we are of the opinion that transferring these data is necessary or appropriate to prevent any physical harm or financial loss or in respect of an investigation concerning a suspected or proven unlawful activity.



As STOP HUNGER has an international dimension, your personal data may be transmitted to internal or external recipients that are authorized to perform services on our behalf and that are located in countries outside the European Union or the European Economic Area which do not offer an adequate level of personal data protection.

To guarantee the security and confidentiality of personal data thus transmitted, we will take all necessary measures to ensure that these data receive adequate protection, such as signing standard European Commission contractual clauses or other equivalent measures.



We will store your data only for as long as necessary to fulfill the purposes for which it was collected and processed. This period may be extended, if applicable, for any amount of time prescribed by any legal or regulatory provisions that may apply.



As a general rule, we do not collect sensitive personal data via our website. “Sensitive personal data” refers to any information concerning a person’s racial or ethnic origins, political opinions, religious or philosophical beliefs, union membership, health data or data relating to the sexual life or the sexual orientation of a natural person. This definition also includes personal data relating to criminal convictions and offenses.

In the event that it would be strictly necessary to collect such data to achieve the purpose for which the processing is performed, we will do so in accordance with local legal requirements for the protection of personal data and, in particular, with your explicit prior consent and under the conditions described in this Privacy Policy.  


The website is for use by adult persons who have the capacity to conclude a contract under the legislation of the country in which they are located.

Children users under the age of 16 years or without legal capacity must obtain consent from their legal guardians prior to submitting their data to the website.

The 16-year age limit may be reduced to 13 years depending on the local legislation in your usual place of residence.



STOP HUNGER is committed to ensure protection of your rights under applicable laws. You will find below a table summarizing your different rights:

Right of access and rectification

You can request a copy of the Personal Data we hold about you. You may also request rectification of inaccurate Personal Data, or to have incomplete Personal Data completed.

Right to erasure

Your right to be forgotten entitles you to request the erasure of your Personal Data in cases where:

  1. the data is no longer necessary for the purpose for which it was collected;
  2. you choose to withdraw your consent;
  3. you object to the processing of your Personal Data;
  4. your Personal Data has been unlawfully processed;
  5. there is a legal obligation to erase your Personal Data;
  6. erasure is required to ensure compliance with applicable laws.

Right to restriction of Processing

You may request that processing of your Personal Data be restricted in the cases where:

  1. you contest the accuracy of your Personal Data;
  2. STOP HUNGER no longer needs your Personal Data for the purposes of the processing;
  3. you have objected to processing for legitimate reasons.

Right to data portability

You can request, where applicable, the portability of your Personal Data that you have provided to STOP HUNGER, in a structured, commonly used, and machine-readable format you have the right to transmit this data to another Controller without hindrance from STOP HUNGER where:

(a)          the processing of your Personal Data is based on consent or on a contract; and

(b)          the processing is carried out by automated means.

You can also request that your Personal Data be transmitted to a third party of your choice (where technically feasible).

Right to object to Processing

You may object (i.e. exercise your right to “opt-out”) to the processing of your Personal Data particularly in relation to profiling or to marketing communications. When we process your Personal Data on the basis of your consent, you can withdraw your consent at any time.

Right not to be subject to automated decisions


You have the right not to be subject to a decision based solely on automated processing, including profiling, which has a legal affect upon you or significantly affects you.

Right to lodge a Complaint

You can choose to lodge a Complaint with the Data Protection Supervisory Authority in the country of your habitual residence, place of work or place of the alleged infringement, regardless of whether you have suffered damages.

You have also the right to lodge your Complaint before the courts where STOP HUNGER has an establishment or where you have your habitual residence.

To exercise these rights, you can contact us by sending an email to



We implement all possible technical and organizational security measures to ensure security and confidentiality in processing your personal data.

To this end, we take all necessary precautions given the nature of the personal data and the risks related to its processing, in order to maintain data security and in particular to prevent distortion, damage or unauthorized third-party access (physical protection of the premises, authentication procedures with personal, secured access via identifiers and confidential passwords, a connection log, encryption of certain data, etc.).



Occasionally, we provide links to other websites for practical and informative purposes. These websites are either Sodexo websites, or operated independently from our websites and are not under our control.

These websites are run by third parties with their own confidentiality recommendations or terms of use which we strongly advise you to read. We do not accept any liability with regard to the content on these sites, for the products and services that may be offered there or for any other use thereof.



We may update or amend this confidentiality policy as and when needed. In this case, amendments will only become applicable after a period of 30 business days from the date of the amendment. Please consult this page from time to time if you want to be informed of any possible changes.

If you have any questions or comments with regard to this policy, please do not hesitate to contact us at the following address:


The present Privacy Policy is governed by the French law. It shall be enforced and interpreted pursuant to these laws.