No patient likes to lie around in the hallway of the Emergency Department waiting for a hospital bed or sit around waiting for a transporter to pick them up from a test. Sodexo centralizes these requests and organizes communicaton flows to allow medical teams to optimize their schedules and achieve greater efficiency.

Streamlining communication

Every day, hospitals have to deal with many, varied service demands from telephone calls to patient admission and discharge, including meal orders, scheduling technical interventions, and responding to requests for information or news about patients. Our information processing helps the administration refine its cost management and provides an efficient system to measure call volumes and response times.