Reception and Guest Services
Our service with your culture
First impressions are everything. That's why we offer the full range of solutions needed to make a workplace ‘just work’. By collaborating closely with our clients, we provide bespoke, hassle-free, first-class hospitality.
We utilise the latest technology and attract the very best talent to provide outstanding customer service. For us, guest services need to be about more than just admin. It needs to be about delivering a truly five-star experience for employees and visitors.
The five-star reception and guest solutions
Our guest services proposition is built around people, technology, and place. We’re obsessed with creating the most inviting and welcoming environments in your workplaces and delivering the best host experience.
Concierge and Reception
Enhance visitors’ experience by creating a reception experience that makes a lasting impact.
Call Services and Helpdesk
Our digital ecosystem frees up teams from being stuck behind desks. Available for all the support you need, 24/7.
Hospitality: Events, Meetings and Conferencing
From pre-registration to departure, our teams are focussed on delivering that truly five-star experience for your employees, no matter the event.
Going digital with Command Centre
Reduce the need for on-site staff. Our teams at Command Centre can carry out all your admin work remotely.
Weekly PPM Scheduling
Webchat Helpdesk
Incident Management
Our Circles Concierge Services
In the midst of this intensifying battle for talent, employers are having to try harder than ever to look after their employees' happiness. Our concierge services aim to improve your work/life balance and quality of life, allowing you to make more time for yourself.
Supporting a wide range of requests, from everyday assistance such as dry cleaning, home repairs, and errand running, through to personal shopping, restaurant reservations, and travel bookings; our team of Lifestyle Executives are available 24/7, 365 days a year.
Creating unique workplace experiences
People are at the heart of what we do. So whether you want a space to attract new people or to bring existing teams back to the office, a thoughtful and considered approach to guest services is key.
Workplaces must be inviting and encourage employees to socialise, connect, and share - it’s all about enhancing your visitors’ experience for the better.
Technology as an enabler
At Sodexo, we embrace technology to make your office experience seamless. Technology needs to work intuitively, complement your people, and be accessible to all at the touch of a button.
One of our solutions is the V greet guest services; a large interactive screen placed at entrances.
Requiring only one simple touch, clients and visitors to the office can use this system to check-in. Its other services include concierge, direction mapping, and restaurant booking.
Vitality for your business
The Vital Spaces ecosystem sets out the complete set of services we offer and is Sodexo's holistic approach to workplaces. It empowers you to plan for shifting futures and get the best out of your spaces and people.
Environments need to adapt to changing employee needs, so get in touch today to learn how we can help you balance experience, investment, efficiency, and cost.
89%
of employees feel more valued with our guest services.
Our Social Impact
We know that by focusing on tangible, real, concrete improvements day after day, we can have a significant impact not only on individuals but also on society and the planet.
How a zero-harm mindset supports food safety in pharma
Next-Gen Medicines Require a Healthy Pharma Workforce
Why resilient pharma workplaces need the right amount of flex
The Missing Audience Among FM, HR & IT - Employees
Embracing T Level opportunities with Sodexo: A student's perspective
How T Levels can foster talent and bridge skills gaps
Getting the pharmaceutical supply chain fully focused on net zero
How reshaping the pharma workplace can maximise connection and creativity
