Defence Soft Facilities Management
Improving the Lived Experience through Soft FM
The lived experience of service personnel on base is heavily influenced by the physical environment, the food they eat and what they do in their spare time. It defines their wellbeing as well as their satisfaction with the role, so its impact on operational capability cannot be overstated.
Catering, waste management and cleaning can all help to ensure a seamless and positive experience, supporting individual health and wellbeing, as well as the readiness of a unit.
Soft FM Services for Safe and Efficient Forces
Facilities management is key to maintaining a safe and healthy environment. In the Armed Forces, a base is not just a workplace; it is also where people live and eat. True wellbeing is determined by the lived experience - firmly underpinned by soft FM.
Cleaning Solutions
Cleaning solutions for offices, messes, accommodation, windows, laundry, and specialist areas such as medical centres and swimming pools.
Data-Driven Solutions
IT systems to support data-driven decision-making, with visibility of all account data, fully aligned with MOD accounting requirements.
Mess Management
Mess and hotel services that are ready to welcome guests at any time of day – from morning tea and toast to a silver service dinner.
6 Pillars of The Lived Experience
Elevating the Lived Experience of the whole force is at the heart of what we do. From catering and retail to frictionless technology, and social value to socialising – it all starts with the everyday.
Customer Experience
Technology Enablement
Social Value
Physical Environment
Catering, Retail & Leisure
Facilities Management
The Moments that Matter
Life on a military site is unique. Few people from outside the armed forces can ever truly appreciate the day-to-day realities, the impact on families and loved ones, and the mental, physical and emotional tolls a life of service can take.
This report examines the key moments in the journey on base - not only for service personnel, but for their families and loved ones too. From pre-arrival to departure, there are countless opportunities and occasions to enhance the lived experience on base and beyond.
The Future of Military Dining
Discover how JRD by Kitchen Works Co. was developed to respond to the needs of the modern military; offering a modern, high-quality, attractive, value-for-money mess driven by specially commissioned research into the lived experience of Armed Forces personnel.
JRD by Kitchen Works Co. delivers fresh, innovative menus alongside a stylish redesigned restaurant space where customers can relax and refresh.
The Roadmap for a Net Zero World
As a corporate citizen, we have placed the responsibility to protect our planet at the forefront of our business strategy for more than 50 years, creating a better everyday for all through a commitment to repair and sustain our planet.
Our Pledge for the Planet
By switching to 100% renewable electricity options, reducing emissions from business travel and our property footprint, and promoting sustainable sourcing with more plant-based choices on our menus, we will meet our pledge cut to our carbon footprint by 34% by 2025 – in line with the Paris Agreement.
A Culture of Environmental Responsibility
We are actively implementing a strategy of reducing, recovering, and repurposing to minimise or eliminate waste and to reduce unnecessary energy consumption. These activities will enable us to help cut carbon, not only at Sodexo, but also in partnership with our clients and supply chain.
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How to improve quality of life for military personnel
3 Ways Technology can Enhance the Lived Experience on Base
Delivering Social Value in Defence
Supporting the wellbeing of the whole force through Soft FM
How to foster a sense of community unlike anything else
Food on base: What service personnel want and need
How the right physical spaces can improve the morale of military personnel
Supporting SSAFA's mentoring scheme
