Our stakeholders relations

Employees

Sodexo offers jobs in local communities and training that promotes career development and internal promotion.

From the latest global survey, conducted in Fiscal 2018, employee engagement rate: 69 % up 1 point from the previous survey.

Clients 

We can provide clients with a range of services that directly impact strategic business issues such as the motivation of their employees and the competitiveness and attractiveness of their company.

Good execution, innovation and corporate responsibility are key factors in our ability to retain and develop relationships with its clients.

Sodexo’s client retention rate was 93.3% in Fiscal 2019

Consumers

We are able to improve quality of life for millions of people by helping consumers adopt healthier and more sustainable lifestyles. 92.2 % of North America client sites implement actions that proactively address Sodexo’s 10 Golden Rules of Nutrition, Health and Wellness.

Sodexo employs 5,138 registered dietitians worldwide.

Suppliers, Affiliated merchants

We seek mutually beneficial relationships with our commercial partners and encourage them to meet our high standards for quality, working conditions, business integrity and environmental stewardship.

92.3% of Group revenues are from countries having specific initiatives to integrate SMEs (Small and Medium Enterprises) into Sodexo’s Value Chain. Developing new relationships with a view to advancing the implementation of the Partner Inclusion Program.

Institutions and NGOs

We continue to widen our eco-system to tackle global issues of working conditions, human rights, diversity and inclusion, carbon emissions, nutrition, food waste and the fight against hunger.

We have successful relationships with the Organization for Economic Co-operation and Development (OECD), the World Wildlife Fund (WWF), the International Labour Office (ILO), the United Nations, the Global Sustainable Seafood Initiative (GSSI), the Seafood Task Force, Academic institutions such as Harvard, Cornell or Audencia.

Sodexo is also linked through an International Framework Agreement with International Union of Food and Allied Workers (IUF). We initiated the creation of the International Food Waste Coalition (IFWC) and the Global Coalition for Animal Welfare (GCAW).

Investors

The Bellon family share ownership guarantees our independence and stability. All of our family, institutional and individual shareholders provide the support necessary for the Group’s development.

Shareholders from around the world choose Sodexo for its solid growth, the long-term rate of return and its commitment to Corporate Responsibility.

Government and Regulators

Our activities are covered by numerous laws in the field of food safety, health and safety in the workplace, public procurement, payments, etc. A large part of its business is contracted with government entities.

We participate in consultations organized by governments. Sodexo is registered on the Transparency register of the European Commission and the European Parliament. We conduct an ethical lobbying policy at Group level in all interactions with politicians and decision-makers.