Fundamentals
Sodexo is the community of its clients, consumers, employees and shareholders. We recognise that the best way to respond to the expectations of all of our stakeholders is through steady growth. We also believe it is important that our work is meaningful to all who contribute to it and thus we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966.
Our values
More than 95% of our 420,000 employees work on our sites, in daily contact with our clients and consumers. Our employees, who through their commitment and dedication personify Sodexo’s unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset.
Service Spirit
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We are proud to provide services to others.
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We take care in getting to know our clients and customers. We listen to their needs and pay
attention to detail. -
We make ourselves available and responsive, welcoming and efficient.
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What we say is what we do, we believe we must always keep our promises.
Team Spirit
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We believe strong teamwork is essential to deliver our service.
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Working together successfully means recognising our different qualities and skills. It depends on good communications, honesty and mutual respect, with everyone pulling together to achieve clear goals.
Spirit of Progress
Excellence in service means:
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Finding every opportunity for improvement, going the extra mile, taking the initiative, looking for better ways of doing things in our daily routine.
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Learning from our mistakes when they occur. In these ways we each make progress and the company as a whole succeeds.