Remote Sites Management
Count on improved service support.
What we do
No one knows remote site services management like we do. With over 50 years experience in integrated facilities management and catering in mining and industrial camps and a global framework of standardized operating procedures, our clients and consumers enjoy the same predictable value, high service levels, cost efficiencies and commitment to safety even in these challenging environments.
Food and facilities management services
We understand the challenges that come with living and working in remote and isolated locations. We actively seek real-time feedback to measure customer sentiment. Deep consumer knowledge and the use of technology to gather real-time data and bring innovation results in a better experience for residents.
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Employee experience
Build a sense of community. Our camps provide safe spaces where residents can rest, relax, and socialize during their time on site. Proactively measuring on-site sentiment gives valuable insights into the customer experience.
Health and wellness services
Empower employees to reach their health and lifestyle goals. Our wellness program provides an annual framework to support the physical, mental, and nutritional health of residents with events, activities, and group fitness.
Cleaning, housekeeping and laundry
Our team will help you assess your camp cleaning, housekeeping and laundry needs based on a risk assessment matrix, establish a frequency of service, complete inspections and perform deep cleaning for high-risk areas.
Construction and project management
Deliver projects on time and on budget. We can handle everything from start to finish: design and pre-construction activities to deployment and handover, supplier and subcontractor selection and much more.
Transportation services
Get your residents from A to B. We’ll manage a fleet of buses to transport your employees from the accommodations to the work site and back. Safe journey management is a top priority.
Tech enablers
Data and analytics help us to understand our clients’ and consumers’ needs. We capture feedback in a range of environments and experiences on-site. These multi-channel insights drive the continuous improvement of our services.
Welcome to the future of IFM
We take a proactive approach to facilities management. The Wando platform is a simple one-stop-shop for business intelligence and monitoring, service requests, site information, feedback and audits.
Keep employees engaged
MyWay is a site companion and concierge in an app. Empower your employees to access real-time information and services such as pre-ordering, menus, gym & wellness programs, activities, and events. This channel is a valuable two-way communication tool which can be used to share critical information as well as facilitate feedback and survey engagement.
Digital reception
24/7 convenience at residents’ fingertips. With a digital reception solution, your employees have a streamlined process to prepare for their arrival. Users can access mobile check-in and out, manage reservations, access front desk services and more.
Command center
Let technology work for you. The command center centralizes administrative, technology and other support services. With remote services such as IT support and vendor coordination, this solution minimizes travel costs and significantly lowers the time it takes to resolve issues or complete tasks.
A smarter, more sustainable kitchen
Improve equipment performance and use your resources wisely. Our smart kitchen solution leverages automated cooking processes, smart waste management and real time monitoring of equipment to reduce operational costs. It also standardizes and automates the food delivery chain, redefining the way products are sourced, supplied and stored.
Fighting food waste
The WasteWatch program and its intelligent waste management technology help our teams rapidly capture food waste data, giving clear insights into what is being wasted in the kitchen or by consumers and why. Our teams then analyze trends and act to reduce waste on site. With Wastewatch, we prevent on average 50% of food waste.
Insights
